Create a ticket
1) To report a new topic or report a problem, create a new ticket using the blue button in the top right corner.
2) Fill in the basic information of the ticket: Title, description, team and categories :
3) Send the ticket :
Click on the send button, this is the same as creating the ticket. A notification is sent if you assign the ticket to a team member.
4) Go directly to the ticket via the shortcut at the bottom of the screen.
For more details on the information that makes up a ticket, go here: ✍️ Edit a ticket
1) To report a new topic or report a problem, create a new ticket using the blue button in the top right corner.
2) Fill in the basic information of the ticket: Title, description, team and categories :
3) Send the ticket :
Click on the send button, this is the same as creating the ticket. A notification is sent if you assign the ticket to a team member.
4) Go directly to the ticket via the shortcut at the bottom of the screen.
For more details on the information that makes up a ticket, go here: ✍️ Edit a ticket
Published on: 07 / 04 / 2020